Heavy Silver cross

Currently, we ship to select regions outside the United States. Delivery times vary by country, and all international shipments are fully insured and tracked. This allows customers worldwide to experience Zalori’s craftsmanship with peace of mind

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Clean your jewelry gently using a soft cloth and a mild solution to maintain its shine and purity. Avoid prolonged exposure to harsh chemicals, perfumes, or cosmetics. Proper care ensures your investment-grade metals retain their value for years to come.

Keep each piece in its original box or a soft pouch to prevent scratches and damage. For larger collections, a lined jewelry safe or dedicated drawer is ideal. Proper storage protects both the appearance and long-term value of your jewelry.