We value transparency. Learn more about our process, our promises, and what you can expect when you choose Zalori.
Every piece is crafted from investment-grade metals—99.9% Gold, 999 Platinum, and top-quality Sterling Silver. We never use plating, fillers, or diluted alloys, ensuring your jewelry retains both beauty and value. Each piece is designed to be an enduring asset, not just an accessory.
We work exclusively with verified suppliers who meet strict ethical and environmental standards. This ensures every piece is made with integrity, from the mine to your collection. Our sourcing practices reflect our commitment to sustainability and social responsibility.
We minimize waste and recycle all excess metals in our production process. Our workshops use energy-efficient techniques to lower environmental impact wherever possible. Each piece is designed to last, reducing the need for frequent replacement and promoting sustainability.
Yes. All artisans and staff follow strict ethical labor standards, including fair wages and safe working conditions. Every person involved in creating your jewelry is respected and treated fairly, reflecting our commitment to human rights.
Clean your jewelry gently using a soft cloth and a mild solution to maintain its shine and purity. Avoid prolonged exposure to harsh chemicals, perfumes, or cosmetics. Proper care ensures your investment-grade metals retain their value for years to come.
Keep each piece in its original box or a soft pouch to prevent scratches and damage. For larger collections, a lined jewelry safe or dedicated drawer is ideal. Proper storage protects both the appearance and long-term value of your jewelry.
Yes, our pieces are designed to be durable and suitable for everyday wear. However, we recommend removing jewelry during high-impact activities or when handling harsh chemicals. This will help maintain its pristine condition and long-term value.
Use a soft polishing cloth specifically made for gold or platinum to gently clean your pieces. For deeper cleaning, professional jewelry services are recommended. Regular maintenance ensures your jewelry stays investment-grade and retains its original luster.
Every piece comes with a certificate of authenticity detailing the metal type, purity, and weight. Each certificate includes a unique serial number for verification. This documentation allows you to confirm the quality and provenance of your jewelry at any time.
Yes. Our pricing is linked to live precious-metal market rates, so you can monitor the value of your collection in real time. This feature allows your jewelry to be not only a luxury item but also a smart, tangible investment.
Absolutely. Our blog and guides offer expert advice on care, styling, and understanding the value of investment-grade metals. These resources help you make informed decisions about both maintaining and investing in your jewelry.
Yes. Our jewelry specialists provide guidance during virtual appointments to help you select pieces that suit both style and long-term value. You’ll receive expert advice tailored to your goals, ensuring your collection grows in beauty and worth.
We offer express shipping nationwide, typically delivering within 1–3 business days. Every order is fully tracked and insured to ensure it arrives safely. You can shop with confidence, knowing your jewelry is protected from the moment it leaves our workshops.
Currently, we ship to select regions outside the United States. Delivery times vary by country, and all international shipments are fully insured and tracked. This allows customers worldwide to experience Zalori’s craftsmanship with peace of mind.
Yes. You will receive a tracking number as soon as your order is shipped. This lets you monitor your jewelry’s journey in real time, giving you transparency and confidence until it arrives at your doorstep.
Every order is carefully packaged with premium protective materials to prevent damage. All shipments are fully insured, so your investment is safe throughout transit. We ensure your Zalori pieces arrive in pristine condition, ready to be enjoyed immediately.
Zalori exists for those who refuse to settle—for those who want precious metals that hold meaning, value, and legacy. If you’re ready to experience jewelry that endures, explore our collections or speak with a specialist today.
